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Undergraduate students at the University of Maryland have access to TERPmail, an email scheduling and collaboration platform. It is the default method for student email communication and is based on Google Apps.


In October 2011, TERPmail took the place of Mirapoint email. At the University of Maryland (UMD), every employee and graduate student receives a UMD Gmail account, usually known as a @umd.edu address.

How to log into TERPmail

1. Navigate to terpmail.umd.edu.
2. Click Log into TERPmail.
3. Enter your email address.
4. Click Next.
5. Enter your password to access your account.

UMD Gmail and TERPmail are the two authorized email providers at the University of Maryland.


For the purpose of safely fostering communication and cooperation, enabling business continuity, and efficiently managing institutional data, the University of Maryland offers its staff a single institutional email platform (UMD Gmail). Graduate students, faculty, and staff are given UMD Gmail accounts.



The University of Maryland offers TERPmail, an email service utilized by all enrolled undergraduate students, in addition to UMD Gmail.

What distinguishes TERPmail from the UMD Gmail account?

As part of a Google Workspace for Education account, all faculty, staff, graduate students, and graduate assistants have access to UMD Gmail. Employees who are students are eligible for a UMD Gmail account, sponsored by their manager.


Undergraduate and graduate students at UMD can use TERPmail as their academic and private email, scheduling, and collaboration platform.



After graduation, as long as you receive a degree, your TERPmail account is still operational. As a result, activated TERPmail accounts continue to function after graduation. Your accounts will be removed and suspended in accordance with the Overview of Account Terminations for Students if you do not graduate.

• UMD Google Gmail: jsmith@umd.edu
• TERPmail: jsmith@terpmail.umd.edu

Both UMD account types can only be accessed with your UMD Directory ID and password. The Directory ID that you use to access your UMD Google Gmail or TERPmail account will form part of the email address associated with your UMD account. The full address will be determined according to your status as either student or faculty and staff.

If the email in your contact information in UMD Testudo or ARES/PHR is already set to one of these email systems, it cannot be changed.

One exception to this is when a student becomes an employee, the email address in ARES/PHR may be set to @umd.edu only if you have a Sponsored Student Account.

All employees and graduate students at UMD get a UMD Gmail account (also referred to as @umd.edu). All undergraduate students and graduate students may activate your account.

The @umd.edu address is intended for use by graduates, staff (including student employees), and faculty.

To learn how to sign into UMD Gmail account, follow the steps listed below:

1. Go to Google Mail.
2. Click Sign In.
3. Enter your UMD email address (directoryid@umd.edu) when prompted. Click Next.
4. Select Organizational G Suite Account, if prompted.
5. You will be directed to the Central Authentication Service (CAS). Log in using your Directory ID and password.
6. Authenticate your identity with multi-factor authentication when prompted. Your Gmail Inbox will open.

How to activate your TERPmail account

To activate your TERPmail account, you must know your University Directory ID and password. If you do not know this information, go to the Service Activation page.

Unless you enter a custom forwarding email address in Testudo or both, an email will be sent to your UMD email account (@umd.edu).

1. In a web browser, go to Service Activation.
2. Click Activate your TERPmail account.
3. On the Service Activation page, enter your Directory ID and password. Then, log in.
4. Check the TERPmail Email and Calendar checkbox. Then, click Submit.
5. You can also activate a TerpConnect account on this page. If you do not activate it now, you can do so later.

• If you see the word Activated, you currently have that account.
• You will be shown a congratulations message window.

6. Go to the homepage and click on the Set your password link. This will start the process of changing your password.

If you are alumni who never activated your account, you need to contact the IT Service Desk to activate your account.

How to change your TERPmail password

Google's password policy states that your password must be at least eight characters long. It is highly advised by the University of Maryland Office of Information Technology that your TERPmail password adhere to the same stringent standards as your Directory password. In order to do this, a mix of capital and lowercase letters, numerals, and special characters must be used.

1. Go to the account homepage. Click Set your password.
2. You will arrive at the Central Authentication Service (CAS) page. Log in with your University Directory ID and Password.
3. The TERPmail Password Change window will open. Enter the password you wish to use in the New password field and the Re-enter password field. NOTE: Your TERPmail password is not necessarily your Directory ID password. Click the Change password button.You will be shown a message saying Password update successful.
4. Click the Go To TERPmail>> button to log in.

Reset a Forgotten Password in TERPmail

1. Go to TERPmail and click Set your Terpmail password. Log into Central Authentication Service (CAS) with your Directory ID and password. Click the LOGIN button.
2. The TERPmail Password Change window will open. Enter the password you wish to use for TERPmail in the New password field. Enter the same new password in the Re-enter password field. Click the Change password button.
3. You will receive a message saying your password has been successfully changed.
4. Click the Go to TERPmail button if you wish to sign in to your TERPmail email account.

How to log in to your TERPmail account for the first time

1. Go to the TerpMail homepage. Click Log in to Terpmail.
2. The Google Account Sign In window will open.
3. NOTE: If logged into a Google account, the Choose an Account window will open. Click Add Account to reach the Google Account Sign In window.
4. In the Username field, enter a TERPmail address. In the Password field, enter a TERPmail password (may be different from your Directory ID password).
5. Click Sign in.
6. The greeting window will open.
7. Enter the letters as you see them appear on your screen.
8. Click I accept. Continue to my account.
9. Once you have activated your account, you will receive a Welcome message. Look for this email message in the email account you have listed in Testudo.

How to set up mail forwarding

You can use a web browser to read your emails after your account is fully activated. Additionally, you can set up your account to use a compatible email client. On the Email for Students website, you can get configuration documents for both the Windows and Mac clients.


You must first turn off POP in TERPmail before you can set up an email client. In order to receive messages sent to your account, mail forwarding must be configured.

1. On your computer, open Gmail using the account you want to forward messages from. You can only forward messages for a single Gmail address and not an email group or alias.
2. In the top right, click Settings > See all settings.
3. Click the Forwarding and POP/IMAP tab.
4. In the “Forwarding” section, click Add a forwarding address.
5. Enter the email address you want to forward messages to.
6. Click Next > Proceed > OK.
7. A verification message will be sent to that address. Click the verification link in that message.
8. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
9. Click the Forwarding and POP/IMAP tab.
10. In the “Forwarding” section, select Forward a copy of incoming mail to.
11. Choose what you want to happen with the Gmail copy of your emails.
12. At the bottom of the page, click Save Changes.

Turn off automatic forwarding

1. On your computer, open Gmail using the account you want to stop forwarding messages from.
2. In the top right, click Settings > See all settings.
3. Click the Forwarding and POP/IMAP tab.
4. In the “Forwarding” section, click Disable forwarding.
5. At the bottom, click Save Changes.

How to add your UMD Google account to an android device

Google Mail (Gmail), Calendar, and Contacts are among the Google apps that come pre-installed on Android smartphones and may be accessed with a Google account. The pre-installed Google apps on the majority of Android devices may be set up to sync with your UMD Google account.


You must sign into your UMD Google Account from your Android device in order to start configuring.

1. Tap Settings.
2. Tap Accounts.
3. Tap Add Account.
4. Tap Google.
5. Tap Existing Account.
6. The Browser Sign-In screen will be displayed. Enter your UMD email address in the Email field. Leave the Password field blank. Tap Sign-in.
7. You will be redirected to the Central Authentication Service (CAS) login page. Enter your Directory ID and Password and tap Login.
8. Tap Grant Access if prompted. This will allow your device to stay logged into your UMD Google account.
9. Your UMD Google account will be added to the Android device. The next screen will display Google apps and services that can be synced to your device.

How to add UMD account via Apple Mail

These directions walk through how to complete an Apple Mail setup on a mobile Apple device such as an iPhone.

1. Open “Settings” on the device.
2. Scroll down to “Passwords & Accounts.
3. Tap “Add Account.”
4. Select the option for “Google” from the list.
5. Enter your UMD Gmail address in the email field.
6. You will be redirected to CAS. Enter your directory ID and password.
7. Complete your multi-factor authentication step. The image below shows a situation in which the mobile device being used for mail is also the Duo MFA device.
8. Select which data you would like to sync from your account for your Apple mobile device.
9. Open the Apple Mail app on your device to access your mail.

How to change a University of Maryland Directory Password

Directory passwords must be reset every 180 days to ensure the security of your UMD account. If you know your Directory password and wish to change it, follow the steps below.

1. Go to the main Password Management page to change your University Directory password.
2. NOTE: Do not click the Back key on the browser window while working through the Directory ID pages.
3. Enter your Directory ID in the Directory ID field.
4. Enter your current password in the Password field.
5. Enter a new password in the New Password field
6. Enter your new password a second time in the Confirm New Password field.
7. Click the Update Password button.

The system will notify you that your Directory Password has been configured correctly once you have input the necessary data.


The system will prompt you to set up and answer the three Security Questions right away if you haven't already. You can choose from a group of questions that are displayed in a drop-down menu for each question.

Terms and definitions

Directory ID

Your login for logging into computers and other electronic systems on campus, using remote access to library resources, and completing SEVIS Verification is your Directory ID. You must create your Directory ID in order to use UMD's online services. Your email address @umd.edu will also serve as your directory ID.

SID

A 9-digit code called your SID is utilized for a variety of university functions. It is either a 9-digit number assigned to you at the time of application or your Social Security number (if you have one) (if you do not have a social security number).


To create your directory ID, sign up for specific orientation components, and for other purposes, you will need to acquire your assigned SID. You can use your on-campus employment to get paid while you wait to get your social security number if you have one.



Contacting the Office of Undergraduate Admissions Technical Support will enable undergraduate students to obtain their SID. The final five digits of a student's SID can be seen on their admission letter to graduate school.

UID

Your UID, which is printed on your student ID card and utilized for the majority of forms, is your University of Maryland Identification Number. This number should always be mentioned in correspondence with academics or staff as it is the quickest way to contact you in any system. Your UID is also printed by ISSS in the I-20's Comments area.


When you first apply to the University of Maryland, you are given a SID (Student Identification Number) and a UID (University Identification Number). Despite having the same nine digits, the two numbers have different uses.

Student ID Card

Your student ID card serves as your official photo identification at UMD. You can use it as a library card, shuttle bus pass, and recreation center pass in addition to paying for food on campus and gaining access to facilities. Not to mention all the discounts college students may get off campus! After registering for classes, you receive your student ID in the Mitchell Building.